North American Power Reviews & Plans

A Leading New Hampshire Electricity Provider

Last Updated: November 5, 2024

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Table of Contents

Our Rating

Our overall rating grades providers based on customer satisfaction and business history.
3/5

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10 Quick Facts About North American Power

  1. Dynamic Team Composition: North American Power is powered by a dynamic team of over 100 professionals, including industry pioneers, seasoned analysts, and creative minds, all committed to transforming the energy landscape with their passion and expertise.
  2. Visionary Mission: With a mission to be recognized as the most admired retail energy company in America, North American Power is dedicated to achieving exceptional growth, fostering innovation, and delivering superior customer experiences.
  3. Human-Centered Service: Emphasizing the human element in every interaction, North American Power is committed to delivering energy services with warmth, understanding, and a personal touch.
  4. Simplified Billing: Championing transparency and simplicity, North American Power ensures its energy bills are straightforward and easily understandable, eliminating the need for any external assistance.
  5. Empowering Work Culture: The company fosters a vibrant, innovative office culture, empowering employees to think creatively and focus on enhancing the overall customer experience.
  6. Innovative Growth Trajectory: Since its inception in 2009, North American Power has rapidly expanded, earning recognition from Forbes Magazine in 2011 as one of America’s most promising companies.
  7. Extensive Service Reach: North American Power proudly serves a diverse customer base across 12 states, including New Hampshire, offering energy solutions across an extensive range of utility territories.
  8. Green Energy Commitment: The company offers eco-friendly energy solutions, such as a 100% clean gas plan and green electricity options backed by Renewable Energy Certificates (RECs), emphasizing its commitment to sustainability.
  9. Exceptional Customer Service: North American Power’s dedication to customer satisfaction has been recognized with prestigious awards, including the 2017 “Customer Service of the Year” honor from the Stevie Awards.
  10. User-Friendly Enrollment: The company simplifies the enrollment process, allowing customers to easily choose and sign up for energy plans online or by phone, with a smooth transition evident within one to two billing cycles.

Company Overview

North American Power, a vibrant player in the energy sector, is redefining the essence of electricity and natural gas supply. Established in 2009 and headquartered in Norwalk, CT, this privately held company is driven by a team of over 100 seasoned experts. They are committed to offering consumers not just energy but an enhanced home energy choice characterized by simplicity and personalized service.

Company History

Launched in 2009, North American Power quickly rose to prominence in the energy industry. The company was recognized as one of America’s most promising companies by Forbes Magazine in 2011, a testament to its rapid growth and innovative approach. Their journey began with a focus on the Greater New England area, and they have since expanded their reach across multiple states.

Company Info

With its operations spanning across 12 states, including New Hampshire, North American Power caters to a diverse range of customers. The company distinguishes itself by providing clear, straightforward communication and billing, ensuring that their customers can easily understand and manage their energy consumption.

Service Offerings

North American Power offers a variety of energy plans suited to both residential and commercial needs. Their services include variable and fixed-rate plans, ensuring flexibility and stability for customers. Additionally, they offer unique green energy options, allowing consumers to make eco-friendly choices in their energy consumption.

Customer Satisfaction

Customer satisfaction sits at the heart of North American Power’s philosophy. The company’s commitment to customer service was recognized when they received the 2017 “Customer Service of the Year” award from the Stevie Awards. They focus on providing a seamless, transparent, and engaging customer experience.

Environmental Initiatives

North American Power is not just an energy supplier; they are a steward of the environment. Their green energy plans, including a 100% clean gas option and electricity sourced from renewable energy, underscore their commitment to a sustainable future.

Community Involvement

True to their core values, North American Power invests in community well-being. Their active participation in local and national charitable organizations, including United Way, reflects their commitment to being responsible corporate citizens.

Future Plans and Innovations

Looking ahead, North American Power is poised for continued growth and innovation. The company plans to expand its green energy offerings and enhance its customer-centric services, ensuring that they remain at the forefront of the energy industry.

Conclusion

In conclusion, North American Power stands out as a dynamic and responsible energy provider. Their commitment to customer satisfaction, environmental stewardship, and community involvement makes them a noteworthy choice for residents and businesses in New Hampshire and beyond. As they continue to innovate and expand, North American Power exemplifies what it means to be a modern energy supplier in today’s world.

Additional Resources

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